Legal & Regulatory Information
Website owner: Springboard Funding Ltd (“we”, “us”, “our”)
Effective date: 2 September 2025
Springboard Funding Ltd is a property finance broker. We introduce customers to lenders and may receive a commission from them. We do not provide legal, tax, or investment advice.
1) Who we are
Legal entity: Springboard Funding Ltd
Registered in: England & Wales
Company number: 14421004
Registered office: 23 Bilston Street, Sedgley, Dudley, England, DY3 1JA
Trading address 11 Brindley Place, Brunswick Square, Birmingham, England, B1 2LP
Contact: Info@springboardltd.co.uk | 0121 485 0027
Regulatory status:
Springboard Funding Ltd only deal with non-regulated financial products. Many types of commercial finance, development finance and most business buy to let mortgages are not regulated by the FCA. Springboard Funding Ltd is not regulated by the FCA.
2) What we do (broker status & commissions)
We act as a credit/finance broker, not a lender. We work with a panel of lenders and will tell you which lenders we consider and why. We may receive a commission from a lender if you take out a product through us. This does not affect the interest rate you pay. We will disclose the nature of any commission on request and, where required, in writing before you proceed.
Fees you may pay to us (if any) will be disclosed in a written engagement or terms of business before we submit applications.
3) Website terms of use
3.1 Acceptance
By using this website, you accept these terms. If you do not agree, please do not use the site.
3.2 No advice or offer
Website content is for general information only and is not tailored advice, a recommendation, or an offer to arrange finance. Finance is subject to status, valuation and lending criteria. Fees, rates and terms can change without notice.
3.3 Accuracy
We aim for accuracy but do not guarantee completeness, timeliness, or that content is error free. You
rely on information at your own risk.
3.4 Intellectual property
All content (text, graphics, logos, code) is owned by or licensed to us. You may not copy, reproduce, or distribute any content without our written permission, except for personal, non commercial use.
3.5 Third-party links
Links are provided for convenience only. We are not responsible for third party websites or their content.
3.6 Availability & security
We do not guarantee uninterrupted access. Use appropriate security on your devices. We cannot guarantee the site is virus free.
3.7 Liability
To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of the site or reliance on its content. Nothing excludes liability for fraud, fraudulent misrepresentation, or death/personal injury caused by our negligence.
3.8 Governing law
These terms are governed by the laws of England & Wales. Courts of England & Wales have exclusive jurisdiction.
4) Risk warnings (property & secured lending)
Security: Loans may be secured on property and/or personal guarantees. Your property may be repossessed if you do not keep up repayments on a mortgage or other loan secured on it.
Valuations: Lending is subject to valuation and lender criteria.
Early repayment/exit fees: Charges may apply check your documents.
Interest: Variable rate products can move up or down.
Unregulated products: Some development, bridging, commercial and business BTL finance is unregulated protections differ from regulated mortgages.
5) Privacy notice (GDPR summary)
We are the data controller for personal data we collect when you use this site or our broking services.
5.1 Data we collect
Identity & contact data (name, email, phone, address).
Financial & business information (income, assets, liabilities, property details, company info).
Application data (documents you upload, case notes).
Technical/usage data (IP address, device, pages viewed, cookies). Marketing preferences.
5.2 How we use your data (lawful bases)
To assess finance options, package and submit applications to lenders (contract).
To run anti-money laundering (AML), identity and credit checks (legal obligation/legitimate interests).
To communicate about your case (contract/legitimate interests).
To improve our services and website (legitimate interests).
To send marketing if you opt in (consent) or where permitted (legitimate interests).
5.3 Sharing your data
We may share data with: lenders on our panel; credit reference and fraud prevention/AML agencies; valuers, solicitors, insurers; our IT and cloud providers; compliance advisers; and regulators or law enforcement if required.
5.4 International transfers
If we transfer data outside the UK/EEA, we will ensure appropriate safeguards (e.g., adequacy decisions or standard contractual clauses).
5.5 Retention
We keep data for as long as necessary for the purpose collected and to meet legal, regulatory and audit requirements. Typical retention for finance files is [e.g., 6 years] after case closure.
5.6 Your rights
You have rights to access, rectification, erasure, restriction, portability, and to object to processing/marketing. You can withdraw consent at any time.
Data contact: Info@springboardltd.co.uk
Complaints: You can complain to us, and you also have the right to complain to the ICO (ico.org.uk).
Full privacy policy available on request or at: link to full Privacy Policy.
6) Cookies
We use cookies to make the site work, remember your preferences, and measure performance.
Necessary cookies – required for core functionality.
Analytics/performance – help us understand site usage.
Functional – remember choices you make.
Advertising – (if used) tailor ads and measure performance.
You can manage cookies via our cookie banner and your browser settings. Blocking some cookies may affect site functionality. See our Cookie Policy for details.
7) Credit & AML checks
Where appropriate, we and/or lenders may conduct identity, AML and credit checks with credit reference and fraud prevention agencies. These agencies record our searches. For some products, initial searches may be “soft” and not visible to other lenders; for others, searches may be “hard” and visible to others—we’ll tell you which applies before you proceed.
8) Vulnerable customers
Tell us if you need extra support or have circumstances that may affect how you engage with us. We will make reasonable adjustments and communicate in a way that works for you.
9) Conflicts of interest
We maintain policies to identify and manage conflicts. If a conflict arises that cannot be effectively managed, we will inform you and explain your options.
10) Complaints
We aim to resolve issues quickly and fairly.
Contact: Info@springboardltd.co.uk or write to Compliance, Springboard Funding Ltd, 11 Brindley Place, Brunswick Square, Birmingham, England, B1 2LP.
We will acknowledge your complaint promptly, investigate, and usually provide a final response within 8 weeks for regulated matters.
If you’re unhappy with our final response (or we haven’t responded in time) and your complaint relates to a regulated activity, you may be able to refer it to the Financial Ombudsman Service. See financial-ombudsman.org.uk for eligibility and how to complain.
We record and monitor complaints to improve our service.
11) Anti-bribery, financial crime & sanctions
We have zero tolerance for bribery, corruption, tax evasion facilitation, and sanctions breaches. We may decline to act or stop acting if we believe a transaction is unlawful or presents unacceptable financial crime risk.
12) Professional indemnity
We maintain professional indemnity insurance at levels required for our regulated activities. Evidence is available on request.
13) Changes to this page
We may update this page from time to time. Changes apply from the “Effective date” above. Material changes will be highlighted on this page.
14) How to contact us
General enquiries: Info@springboardltd.co.uk | 0121 485 0027
Data protection: info@springboardltd.co.uk
Complaints: info@springboardltd.co.uk
Post: Springboard Funding Ltd, 11 Brindley Place, Brunswick Square, Birmingham, England, B1 2LP
Springboard Funding Ltd is registered in England & Wales No. 14421004. .
Registered office: 23 Bilston Street, Sedgley, Dudley, England, DY3 1JA.
Your property may be repossessed if you do not keep up repayments on a mortgage or other loan secured on it.
Commercial and some buy to let mortgages are not regulated by the FCA.